Last modified: March 24, 2023
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://questtrails.com/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website. It does not apply to information collected by us offline or through any other means or any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
All Personal Information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential.
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Website.
Purpose of collection: to load the Website accurately for you, and to perform analytics on Website usage to optimize our Website.
Source of collection: Collected automatically when you access our Website using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor WooCommerce.
Examples of Personal Information collected: name, billing address, shipping address, payment information (provided through Paypal), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, for PayPal to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WooCommerce and PayPal.
Customer support information
Examples of Personal Information collected: As above.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Comments and User Uploads
When you leave comments on the Website, we collect the data shown in the comments form, and your IP address and browser user agent string to help detect and monitor spam. Comments may be checked through an automated spam detection service.
If you upload images to the Website, we recommend ensuring that all embedded location data is removed. Website users can download images and extract embedded location data.
Our Website is not intended for individuals under 18 years of age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Residents of certain states may have additional personal information rights and choices. Please see Your Privacy Rights, below, for more information.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, fulfillment of your order, and keeping you up to date on new products, services, and offers.
When you place an order through our Website, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the Your Privacy Rights section below.
Notice to International Users
This Website is not intended for use by residents of the European Union or European Economic Area, and such use may result in the transfer of Personal Information outside of your country of residence to jurisdictions that may not have data protection laws as comprehensive or protective as those in your country of residence.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the contact information below.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To exercise any of these rights please contact us through the contact information below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
If you leave a comment on our Website, you may opt-in to save your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to complete these details again when you leave another comment. These cookies are set to expire in one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you login, we will also set several cookies to save your login information and your screen display choices. Login cookies expire in two days, and screen options cookies expire in one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be immediately removed.
If you publish or edit a comment, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the comment you just wrote or edited. This cookie expires in one day.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the Behavioral Advertising section above.
Pages of our Website or some emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Quest Trails, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
You can review and change your personal information by logging into the Website and visiting your account profile page. You can also request that we delete all personal information about you. This does not include any data we are obligated to keep for administrative, legal, and security purposes. Please send any requests to the contact information listed below.
Residents of certain states may have additional personal information rights and choices. Please see the Your Privacy Rights section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
To register a complaint or concern, please email us at email@example.com.